NEED HELP PLEASE

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This topic contains 17 replies, has 8 voices, and was last updated by Thrym Thrym November 20, 2009 at 5:42 pm.

Viewing 18 posts - 1 through 18 (of 18 total)
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  • #33112

    Aelswith
    Participant
    • Markshire PCs:

    I can’t get into the game anymore. Sometimes I get as far as the prompt, “Loading the start area” than a long time passes and it tells me I am timed out. Then when I try again, it tells me the server is now “Off Line”. Does this happen to anyone else? Is the computer I’m using broken? Would it be very hard for me to fix it? I don’t know very much about computers, except for typing into them. Also the computer does not belong to me and the owner would probably get angry if they thought I’d broken it. I would have to be discrete about fixing it, you know?

    Kelly Ann

    #57706

    Corgano
    Participant
    • Markshire PCs:

    Nope it’s not just you Kelly. I just tried getting on and it timed out on the start area for me and won’t let me on. Not sure why though.

    Peace,
    Cor

    #57707
    Thrym
    Thrym
    Keymaster
    • Markshire PCs: Grottle, Gruzk, Ashimar

    The server is being a pain in the ass. I am working on it.

    #57708
    Thrym
    Thrym
    Keymaster
    • Markshire PCs: Grottle, Gruzk, Ashimar

    Gonna be offline for a bit. Sorry. Running diagnostics.

    #57709
    Thrym
    Thrym
    Keymaster
    • Markshire PCs: Grottle, Gruzk, Ashimar

    I’ve run a few diagnostics over the last couple of nights and it looks like we have a memory leak OR a really new virus.

    The AV software ran and update and I left it running a scan.

    If it’s a memory leak, my tech assures me that he has plenty of replacement memory.

    #57710

    BoostNJuice
    Moderator
    • Markshire PCs:

    memory leak?

    Try duct tape…..

    seriously….

    #57711

    G_kinkaid
    Moderator
    • Markshire PCs:

    silicone caulk

    tbh

    imo

    #57712

    Aelswith
    Participant
    • Markshire PCs:

    Thank you Mr. Jack. The game works ok now!
    Hoping the leaky memory did not make a mess out of your rug!!

    Kelly Ann 😀 😀 😀

    #57713
    Thrym
    Thrym
    Keymaster
    • Markshire PCs: Grottle, Gruzk, Ashimar

    We replaced all of the RAM. Let me know if the server slows to a crawl. It shouldn’t. Or if you can’t get into the game at all.

    #57714

    Aelswith
    Participant
    • Markshire PCs:

    *Shrugs* I think the memory is leaking again or something. The game was ok for a few days after you fixed it, but now it won’t let me in. The same thing happens as before. I get as far as the “Loading area” part, a long time passes, than it tells me I have timed out and when I try again, it tells me the server is off line.

    I know you’re always very busy and if you decide not to fix it I’ll understand. I’m probably the only one who plays it now so . . . it might not be worth the effort just for one or two players, Mr. Jack.

    Kelly Ann 😕

    #57715
    Thrym
    Thrym
    Keymaster
    • Markshire PCs: Grottle, Gruzk, Ashimar

    Working on it.

    #57716
    Thrym
    Thrym
    Keymaster
    • Markshire PCs: Grottle, Gruzk, Ashimar

    Okay…

    I have word from the tech. The system will be worked on Mon/Tues. Hopefully in time for Op’s campaign.

    I’ll let you guys know.

    T

    #57717

    Opinvu
    Moderator
    • Markshire PCs:

    Thanks allot! Appreciate your dillagence that isn’t required!! You da best!

    #57718

    Cayle
    Participant
    • Markshire PCs:

    T, if anyone tells you that replacing the RAM is going to fix a memory leak, they are pulling your leg. Memory leaks are software problems – not hardware problems – where allocated memory is not being de-allocated after it is no longer needed. It is alarmingly easy to cause a memory leak in c or c++ as the programmer has to do manual memory management in those languages. In fact, it is hard NOT to have a memory leak if the programmer is not skilled AND careful and it all comes down to QA.

    Most modern languages “garbage collect” in that they de-allocate the memory of anything that falls out of scope (i.e. is no longer being used), but you can still cause a leak by being a pack rat and holding on to data after it is not needed anymore.

    You probably have a service or process that is not cleaning up after itself. You should have your tech people do a memory profile.

    Edit: Fixed this totally unproofread mess…

    T, if anyone tells you that replacing the RAM is going to fix a memory leak is pulling your leg. Software leaks are software problems

    #57719
    Thrym
    Thrym
    Keymaster
    • Markshire PCs: Grottle, Gruzk, Ashimar

    The terminology I used was incorrect.

    I mixed the two. Anyway, there was bad RAM and one of the services IS causing the memory leak as described by Cayle.

    We also have a viral infection that has proved rather stubborn.

    So far, an altogether obnoxious trio of ills.

    Our tech is rather good though. The RAM was the easiest part. We’re down to the finding the mem leak and thwarting the virus. Which he might have accomplished this last weekend. I haven’t had a chance to check with him.

    Stay tuned.

    #57720

    Opinvu
    Moderator
    • Markshire PCs:

    Hopefully it isn’t the h1n1 virus. That could also cause runny memory that then could leak.

    Thanks for the updates!

    #57721

    domf
    Member
    • Markshire PCs:

    servers offline…was going to log in last night…

    gnome says no as well

    #57722
    Thrym
    Thrym
    Keymaster
    • Markshire PCs: Grottle, Gruzk, Ashimar

    Yes, it’s still down.

    Gonna take a look at it Sunday I think.

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